Any messages outside of our listed hours will be answered the next day.
Once your payment is received, order processing is 15-24 hours. Standard shipping takes about 5-7 business days (excluding weekends or holidays) to receive your items.
Please make sure your PayPal address is up to date and matches your shipping address.
GREATER TORONTO AREA(GTA) ORDERS
Will be next day shipping.
OUTSIDE OF GTA BUT STILL IN CANADA
Shipping is 2-4 days.
Once your order is shipped, we are no longer responsible for your package. LOST/DAMAGED/STOLEN packages will not be replaced. We will not be refunding you in any event. Some carriers may have shipping delays. If Your order contain the incorrect shipping address Once your order is placed we cannot ship to a different address so please make sure everything is correct prior to purchase.
(Do not forget your Apt/Unit/Suite number!!!!!)
If a package is shipped back to our company at your fault you will have to pay the shipment “back”cost and “shipping back to you” we will not be liable for shipping anything back for free Unless it’s a mistake on our part. You will also not be entitled to a refund!!!!
If you have questions or concerns about your order, contact via TEXT (647-272-1030) or EMAIL/IG:firstname.lastname@example.org
Please understand that hair care is your responsibility. All pre-order payments are due within 15 days or you WILL LOSE your deposit!
IF YOU ARE PAYING E-TRANSFER YOU HAVE A 5MIN GRACE PERIOD!
IF YOU NEED MORE TIME PLEASE INBOX OR TEXT US @ 6472721030
((((((DEPOSITS ARE NONREFUNDABLE!)))))))
THANK YOU SO MUCH!